ABOUT
Most Zscaler Deployments Are Underperforming
When organizations deploy Zscaler, they expect the platform to deliver on its promise: invisible security, frictionless access, zero trust enforced at scale. What they get instead is a gap, but the gap isn’t in Zscaler – it’s in the operational expertise required to make it perform the way it was designed to.
We’ve seen it play out the same way across hundreds of organizations: a significant investment in the right platform, followed by years of configuration drift, underutilized capabilities, frustrated users, and a single internal expert holding everything together with tribal knowledge and hope.
That gap is what EpicCyber exists to close.
Most Zscaler Partners Go Wide. We Went Deep On Purpose.
EpicCyber was founded in 2011 by David Gottesman, who spent the early years working inside some of the most complex enterprise cloud security environments in existence. What became clear, early and repeatedly, was that the organizations struggling most weren’t struggling because of bad tools. They were struggling because the expertise required to operate those tools at their full potential is far too rare, and increasingly difficult to hire, retain, and protect against single-point-of-failure risk.
When Zscaler began its rise as the definitive Zero Trust platform, David made a deliberate choice: go deep on one platform instead of wide across many. That specialization became EpicCyber’s foundation.
What 10+ Years of Depth Looks Like
600k+
Zscaler seats deployed
450+
enterprise and government clients served
10+ years
as a trusted Zscaler Deployment and Managed Services Partner
We were among the first partners Zscaler authorized for both deployment and managed services. We’ve seen the platform evolve through every major architectural shift, every policy framework update, every edge case that only shows up after thousands of real-world deployments. That depth is the reason our clients stop firefighting and start operating with confidence.
How We Think About Security
We have one governing principle: Do No Harm.
Security should protect organizations, not disrupt the people working inside them. When Zscaler is properly architected, tuned, and managed, users never know it’s there. They work without latency and unnecessary blocks. We call that workspace integrity, and it’s the only outcome we aim for.
The strongest security posture is one that operates quietly in the background: precise, stable, and completely invisible to the people it protects.
For Teams Responsible for Making a Zscaler Investment Pay Off
EpicCyber works with enterprise and government organizations that have made a serious investment in Zscaler and need expert-level operational support to realize its full value. Our clients are typically:
- IT and security leaders managing enterprise environments with limited specialized staff
- Multi-client IT operations supporting several organizations simultaneously across shared infrastructure
- Organizations with existing Zscaler deployments experiencing configuration drift, policy stagnation, or performance issues
- Teams preparing for deployment who want a structured, proven approach with no surprises
Get a free audit and find out exactly what’s not working. Your data is treated with the same confidentiality we apply to every client engagement: isolated, protected, and never shared.
The ROI of an EpicCyber Partnership
We operate as a structured extension of your internal team, not a vendor relationship, project engagement, or help desk ticket queue. Our clients gain:
- Institutional knowledge that lives in documented systems, not a single person’s memory.
- Confident change execution such as policy updates, tuning cycles, and configuration changes that happen on schedule without outage anxiety.
- Measurable ROI within the data your leadership needs to see: threats blocked, maturity advancing, and platform value proven.
- Workspace integrity with an environment where users work without friction, and the security team gets credit for enabling the business rather than slowing it down.
A Word From Our Founder
“The strongest security teams we’ve worked with didn’t have all the answers internally. They knew exactly when to bring in depth. Every IT leader knows the single point of failure sitting inside their organization. We eliminate it, and for our clients, we deliver full Zscaler integration in 90 days or less. We don’t replace your team. We make it stronger.”
— David Gottesman, CEO, EpicCyber
Ready to Close Your Zscaler Gaps?
Start with a free operational audit. We’ll show you exactly where the gaps are and what it would take to close them.